25 Years of Automation Excellence
We've been automating business processes since 2000. AI just made us better at it.
Before AI was trendy, we built systems that generated $200M in revenue. We've reduced 27-hour processes to 3 hours. We've rescued enterprise systems others gave up on. Now we're using AI to deliver even more dramatic results - because we understand both the technology AND your business.
What We Actually Do (With or Without AI)
System Rescue & Optimization
Your system is failing. Consultants are stumped. We fix it - usually in days, not months. We've been doing this since 2000.
Business Process Automation
From CRM to ERP to e-commerce, we build systems that run themselves. AI makes them smarter, but the fundamentals haven't changed.
Complex Problem Solving
That 16,000 man-hour project that's going nowhere? We'll cut through the complexity and deliver a working solution. We've been untangling enterprise messes for decades.
Intelligence Layer Implementation
Yes, we use AI - but only where it makes sense. We're not here to sell you chatbots. We're here to make your business run better.
Why We're Different
We Were Automating Before AI Existed
- Built our first automated marketplace in 2000
- Created self-service configuration engines in 2004
- Developed custom CRM/automation systems in 2005
- Made INC 500 five years running (2007-2011)
We're Operators, Not Consultants
We've built and sold a company. We've been in the trenches. We know the difference between what looks good in PowerPoint and what actually works at 3 AM when your system is down.
We Use AI as a Tool, Not a Buzzword
We've been exploring AI since 2023 because it genuinely improves outcomes. But we also know when a simple database query beats a complex neural network. We'll never recommend AI just because it's trendy.
How We Work: No BS, No Excuses
We Don't Run From Hard Problems
While other consultants are drafting CYA emails and scheduling discovery meetings, we're already diving into your code. "Hold my beer, watch this" isn't reckless - it's 25 years of experience knowing we can fix what others can't.
We Embrace the Mess
Fixing systems on the fly isn't pretty. There will be bumps. Things might get worse before they get better. But we've been in enough trenches to know that once we hit cruising altitude, it'll be smooth sailing. We'll keep you informed through every turbulent patch.
We Simply Don't Give Up
That ERP system everyone said was unfixable? Fixed it. That 16,000 man-hour project stuck in quicksand? Solved it in a weekend. When others tap out, we're just getting started. Your problem becomes our problem, and we don't have unsolved problems.
Fair warning
We're not the team you hire for pretty PowerPoints and status meetings. We're the team you call when you need it fixed, no matter what.
Case Studies
Real problems. Real solutions. Real results.
The 27-Hour Process That Now Takes 3
Challenge: Large ERP system maxed out, critical processes taking over a day
Solution: Identified memory management issues, restructured code
Result: 90% reduction in processing time, system running smoothly
High-Volume E-commerce Rescue
Challenge: New site crashing under load, multiple critical failures
Solution: 72-hour intensive system overhaul and optimization
Result: Stable, high-performance platform handling millions in transactions
From 16,000 Man-Hours to One Weekend
Challenge: Enterprise stuck in analysis paralysis with wrong architecture
Solution: Rebuilt core architecture with correct approach
Result: Working solution in days, not years
Ready to Transform Your Business?
Let's talk about your biggest operational challenges and how AI-powered automation can solve them.
Our Story
For those interested in our journey: We started in 2000 with a B2B marketplace that became the leading destination for satellite communications equipment. After growing to INC 500 status and generating $200M+ in sales over 17 years, we sold the company and shifted focus to helping other businesses leverage technology for growth.
Our experience spans everything from dot-com startups to enterprise consulting, but our mission remains constant: making computers work for people, not the other way around.
Read Our Full StoryOpening the doors for computers to help
From early on, we learned that computers are great at helping people. We just needed to give them the right tools.
A B2B Marketplace Startup.
Around 2000 we started a dot com.... launching a B2B marketplace startup. Realizing we had some missed assumptions, we quickly pivoted to a business model that worked. Our agile approach worked and over the next 17 years, our satellite communications marketplace would become the leading online destination for satellite communications equipment.
Empowering customers to serve themselves
Armed with a simple idea, we started building a website that would allow customers to find the configure and price complicated products exploring their options. In those days, it was called a choiceboard. Customers loved it and it became a lead generating machine.
Weaponizing our sales people
We rolled our own CRM and Sales Force Automation. It worked. Our sales people could churn our complex system quotes while on the phone with clients. The company became synonomous with quick response, customers were delighted and sales people were empowered.
INC 500
Our success landed us on INC 500 as one of the fastest growing companies in America. We'd go on to be featured the next four years in a row, and over the course of 17 years, we would generate over $200M in sales and deploy tens of thousands of satellite terminals.
Life after wireless networks
Too fast of growth had taken it's toll on the our companies cash position. With the underlying technology going through a massive shift, it would require a new bold bet with the capital to fund it and we did not have it. For the stakeholders, Customers, Employees, Suppliers...it was time to hand the company off to someone who could take it to the next level. We sold, signed a non-compete and decided to start fresh and focus on helping companies with their IT needs.
System Rescue #1
A friend called us and asked for help. They had a high volume ecommerce website that had just launched and was having multiple issues. We advised we knew nothing about it, but knew our skills and insisted we could fix it. They were right... in three long days it was stable and problem free. Systems engineering is systems engineering. The principles are the same. And with our first forray into D2C, AWS, and high volume ecommerce, we were fascinated and energized.
Working for the big dogs
We were offered a position to manage integrations at a large consulting outfit. We were tasked with operating an IPAAS platform.... it was an eye opening experience. The solution was just clunky and expensive. Furthermore, the customers were paying an arm and a leg, and the larger systems they were integrating with were not working.
System rescue #2
We were again tapped to fix a system that was maxed at performance. This time it was a large ERP system. It was a mess. After careful analysis of the system, we concluded the developer had a short memory and did not understand how computers process data. We took a process from 27 hours to 3 by moving a few lines of code around. When we moved the process outside of the ERP, it ran in under 10 minutes.
Yet another remediation effort
We were contracted to help another large entity with their systems. Another Rube Goldberg machine. The problem was simple, the intentions excellent but they had the architecture wrong and layers of management that did not understand the details. We had a solution in a weekend. 16000 man hours and millions spent, they were stuck in quicksand.
The models
Copilots had intrigued us early on, and we were no strangers to complex models, systems dynamics and how they worked from our days as economists.
Intrigued, we started to push on the models, they just accepted. First it was code generation. Next we trained models on business documents, and finally were able to get the models to execute processes based on outcomes.
It was time to show people how to leverage this technology. The models fundamentally changed how we approach problems from a rules based approach to a goals and guardrails based approach.
Goals and Guardrails
Eventually we began talking more and typing less. While supervision was required, the productivity gain we were seeing was unlike anything we had seen in the past. People were questioning the impact and the return on investment, yet what we were seeing from the front lines was incredible. There was a lot to it, but it was time to show companies how to apply AI.